IMPORTANT THINGS TO NOTE

• We are an international youth hostel for guests aged 18 to 35 only. A valid international passport and credit card must be shown on check in.
• Check-in after 2pm and check-out is before 10am. Free luggage storage and full use of facilities are available prior to check in and after check out.
• Reception hours are 8am to midnight.
• If checking in after 5pm, please contact the night manager on 02-8363-3346  when you arrive and you will be shown to your room. Please complete the check in the following morning.
• If checking out prior to 8am, please organise an early check out with reception the night before.
• Any no shows or cancellations within 24 hours of arrival will be charged the first nights accommodation.
• NYE bookings: 29th Dec to 2nd Jan are non refundable after 1 Dec – full payment will be taken from your credit card on 1 Dec.
• Guests who are already in house and paid are able to cancel up to 48 hours in advance to receive a refund for the remaining nights on the reservation
• The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee.
• When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best.